This configuration guide assumes that you have already followed the main setup guide and have the softphone installed and working with your voip line.

STEP 1
Click the arrow found on the right hand side of the phone to display the advanced options menu.

Usb Device Id Vid 1e3d Pid 198a Best [updated] Jun 2026

If you have landed on this page, you are likely staring at your computer’s Device Manager, Event Viewer, or a USB debugging tool, scratching your head over the cryptic string: .

You typically encounter this device ID for one of three reasons:

, real-world performance for this device varies significantly by capacity: Read Speeds: Typically range from 10 MB/s to 48 MB/s Write Speeds: Generally slower, ranging from 3 MB/s to 17 MB/s usb device id vid 1e3d pid 198a best

This ID is often associated with Chipsbank or generic USB controller providers, often utilized for USB-to-IDE/SATA bridges or USB mass storage devices.

If the device is not recognized or shows "No Media," you may need specialized manufacturer tools: UMPTool / APTool: If you have landed on this page, you

The 1E3D:198A is a "Goldilocks" chip. It is not the 4K beast found in $2000 MacBooks, but it is significantly better than the generic 640x480 chips found in cheap Chromebooks. With the right driver, it produces a stable 30fps at 720p—perfect for Zoom, Teams, and Webex.

: The flash drive locks itself into a read-only state, rejecting formatting attempts. It is not the 4K beast found in

Unplug the device, restart your computer, and plug it back in. 2. Manual Driver Update

The USB device with VID 1E3D PID 198A is rarely a sign of a broken computer. It is simply a generic communication chip from Chipsbank looking for the right handshake.