Further help
Even with a clean install, you may encounter issues. Here is the troubleshooting matrix.
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With the release of Catalina, Apple ceased support for all 32-bit applications. While Adobe began transitioning its core code to 64-bit as early as 2008, many older versions—specifically the "perpetual license" series like Adobe Illustrator CS6 —relied on 32-bit installers and licensing components. adobe illustrator macos catalina
Partition your Mac's hard drive and install macOS Mojave (10.14) on the second partition. Mojave is the last macOS version that supports 32-bit apps like CS6.
: If you are a new Creative Cloud subscriber, you may find that the desktop app only offers versions you cannot run on Catalina, as Adobe restricts access to older legacy installers for individual plans. Essential System Requirements for Catalina
The , a 32-bit application used for scripting and automation, will no longer function on macOS 10.15. Further help Even with a clean install, you
Many users have reported that Adobe Illustrator runs smoothly on macOS Catalina, with some even experiencing performance improvements. However, some users have reported occasional crashes, slow performance, and issues with certain features.
1024 x 768 display (1280 x 800 recommended). GPU: OpenGL 4.0 or later. How to Install Illustrator on macOS Catalina
Adobe Illustrator CS6 and all earlier versions are strictly 32-bit. They will not launch, install, or run on macOS Catalina. While Adobe began transitioning its core code to
Hold Cmd + Option + Shift while launching Illustrator to reset preferences.
If you are still using a perpetual CS6 license, you must move to a Creative Cloud subscription to get a version of Illustrator that functions on modern Apple hardware.
: Since Adobe no longer updates these older versions for 64-bit compatibility, the best long-term fix is to upgrade to a newer version or use a virtual machine (like Parallels) running an older OS like Mojave. Fixing Crashes in Illustrator 2020/2021
A: Adobe only displays versions within two major releases of the current version. If the compatible Catalina versions (24.0 and 23.1) are older than that, they will not appear. Contact Adobe Support directly for assistance.